HotelEXPERT Messaging powered by ATT

ATT has created a separate module named SpectraLink Universal Gateway (SUG). This provides a 2-way interface to SpectraLink Wireless Telephones for third party applications, such as HotelEXPERT (hotel workflow management system) by New York City-based Metromedia Software, Inc (MSI). Depending upon the running application, different soft keys can be activated to facilitate the rapid and real-time interaction between the third-party application and the Polycom SpectraLink Wireless Telephone’s (Wi-Fi) operation.

This integration was recently completed and MSI is actively marketing this solution –worldwide – to its major clients such as Hiltons Family of Brands, Four Seasons, Westin, W Hotels, Hyatt International, Ballys, etc. This effort by MSI puts ATT’s solution onto a very large market. Other vertical applications willing to boost their customer acceptance in an unique way will be presented soon.