SpectraLink Universal Gateway (SUG) from ATT

SpectraLink Universal Gateway (SUG) from ATT opens the door to system integrators & ISV

Increasing numbers of manufacturers within the telecom industry are integrating Polycom SpectraLink Wireless Telephones. ATT not only made Polycom SpectraLink Wireless Telephones accessible to its own Alarm Management Server AMX, it also offers this software module to third-party vendors and system integrators. The SUG offers a fully transparent 2-way communication path for the exchange of text messages and has been listed since July 2008 as a “SpectraLink Certified Messaging Application” (SCMA). Depending upon the running application, different soft keys can be activated to facilitate the rapid and real-time interaction between the third-party application and the SpectraLink Wireless Telephone’s operation.

Integrations are utilized in Workflow Management environments for the assignment of tickets/tasks, or with critical safety applications for monitoring and localising employees involved in an emergency. Vendors using the ATT SUG module as middleware to connect to SpectraLink Wireless Telephones are exempt from an individual lab test for their product.